A pair have received their battle with Halifax to get a mortgage on their first dwelling after the financial institution initially failed to simply accept their non-binary title. Ruth Sabini-Roberts and her partner G discovered G’s ‘Mx’ would not be accepted as a part of the appliance and had been informed the one choices had been ‘Miss’ or ‘Mrs’.
Following a formal complaint, the couple forced Halifax to make a huge U-turn, allowing them to move into their ideal home.
The pair is now celebrating this significant victory for Mx pronoun users.
G recalled: “We found our dream home and applied for a mortgage. It wasn’t easy, as we are self-employed.
“We found a great broker and he got us one with Halifax. It was agreed in principle, and we got the formal offer. Our broker had been finalising it all this week.
“But he emailed my wife to say that Halifax would only accept ‘Mrs’ or ‘Miss’ as my title on the mortgage.
“My bank accounts are all Mx, as is my driver’s licence. It is my legal name.
“Ruth emailed the broker earlier to ask if we could use no title, but even that doesn’t work.
“I thought ‘I can’t be their first trans/nonbinary customer.’”
The pair feared their dream transfer to the £335,000, five-bed, transformed warehouse property in Shropshire would fall via.
But the couple managed to drive Halifax right into a U-turn after making a proper criticism.
G added: “There was a bizarre period for a day or two in the middle of the battle when we were contacted to ask if they would accept a mortgage deed in the name ‘The Mx G C Sabini-Roberts’.
“We found it hilarious and also bizarre, that they would consider an incorrect name with the title ‘The’ and not my actual legal name with the title ‘Mx’.
“Needless to say, we refused it.”
After filing a formal complaint, Lloyds Banking Group, the parent company of Halifax, finally conceded.
“No one was unpleasant to us. We did not feel discriminated against,” G continued.
“We did not have to fight to get them to take attention.
“But we did have to stand our ground and refuse to accept anything other than my legal name.”
Ironically, the couple run a company called The Queer Box which promotes LGBTQ+ awareness for businesses, as G added: “I think Halifax need us.”
A Halifax spokesperson said: ‘We’re pleased that we have been able to help Mx Sabini-Roberts.
“All correspondence relating to Mx’s mortgage will use preferred pronouns.”
Source: ladbible.com